Return policy

1. Return Conditions

  • Condition Requirements:
    • 📦 Unused and Unopened: Products must be in original packaging
    • ⏰ Time Frame: Submit request within 7 business days
    • 🧾 Proof of Purchase: Must provide original order details
  • Important Notes:
    • 🚚 Return Shipping:
      • Within 7 days: Free return shipping
      • After 7 days: Customer responsible for shipping costs
    • 🔄 Change of Mind Returns: Customer bears all return costs

2. Return Process

  1. Submit Request:
    Email to [email protected] with:
    • Order number
    • Product photos
    • Return reason
  2. Review Process:
    48-hour review timeframe
  3. Refund Processing:
    5-7 business days to original payment method

3. Refund Details

  • 💸 Possible Deductions:
    • Original shipping costs
    • Restocking fees (if applicable)
  • 💳 Refund Method: Original payment source only

4. Contact Support

📩 Email: [email protected]

⏰ Response Time: 24-48 business hours

⚠️ Policy Notice: We reserve the right to update this policy without prior notice. Please check the latest version before initiating returns.